GIVE FEEDBACK

GIVE FEEDBACK

Feedback is vital.

Barossa Village is committed to providing high quality care. 

Your feedback important and helps us to understand your needs and provides opportunity to improve our service.

We will address your comments as soon as possible, normally within two working days of receipt.

If you do not hear from us and wish to discuss your feedback,
please phone 08 8562 0300.

Your feedback is vital.  Thank you.

COVID-19 Update

In line with Emergency Management (Residential Aged Care Facilities No 49) (COVID-19) Direction 2022 proof of COVID-19 and Influenza vaccines are no longer mandatory to enter the Residency, or other Barossa Village sites (please note: vaccination is still considered best practice in protecting against COVID-19 and Flu).

It is mandatory to wear a suitable mask, to produce a negative RAT (kits are supplied), and be well to enter the Residency.

There are no caps on visitors to the Residency, however, visiting hours are maintained to 10am – 12noon and 1pm – 5pm (outside of these hours to be negotiated). Visiting hours allow residents to have care and services attended to support their dignity.

Thank you for helping us keep our community safe and healthy, we appreciate your support.