Frequently Asked Questions

Frequently Asked Questions

Questions about Residential Care

Meals can be provided at a small fee. We are also happy to offer a space for functions and catering, at a cost.

We offer red and white wine, beer and soft drinks.

We can arrange this service at a cost, with or without a carer.

This is a personal choice and a labelling service is available.

Yes on a lead and not during meal times.

There are no set visiting times.

Yes, you have 52 days of social leave per year.

Yes, but for safety reasons not to be shared with other residents.

Yes, twice per week.

We offer a variety programs for groups or to suit the resident.
See our Events Calendar.

COVID-19 Update

Restrictions are in place at Residential Aged Care Facilities.  Please be aware of these restrictions before planning a visit.

  • There are no restrictions on the number of care and support visits a resident may receive.
  • Limits on the number of people able to attend a resident have also been removed.
  • Visitors will continue to be screened upon entry and a visitor register will be maintained, including: name, telephone number, date and time of visit and departure, and resident/area visited).
  • Visitors (except children under 12 years) must wear a face mask at all times (unless eating or drinking). Masks are not required on or after 23 December 2020.
  • Visitors cannot an enter unless they have had a flu vaccination

Anyone who has been in a prohibited location or a high community transmission zone in NSW is prohibited from entering a Residential Aged Care Facility in South Australia.  Details are available here.

If you have symptoms, get tested

Phone 08 8562 0300 for information.

COVID information:  www.sahealth.sa.gov.au