Frequently Asked Questions

Frequently Asked Questions

Questions about In Home Care

There are four different levels of care in Home Packages. Depending on what level you have been assigned will determine how many hours of service you can receive. Barossa Village will work closely with you to coordinate this.

Working closely with your care coordinator, they will develop a goal driven care plan with care and support services tailored for you. It could be as simple as wanting help walking your dog, through to complex situations.

Having a clinically trained and experienced team leader provides means we can support more complex care needs. We also have two registered nurses for home visits.

Setting up and delivering a Home Care Package specifically tailored for you can be a complex process. Once your home care package is activated you will be assigned a care coordinator and have access to a 24/7 on call service for assistance.

Yes. Your care coordinator will work closely with you to develop a specific care plan tailored to your goals.

The Government determines the payment schedule for client fees, but Barossa Village will only charge $5.00 per day for each package level (or $70 per fortnight).

COVID-19 Update

A person cannot enter an aged care facility unless they have received THREE COVID vaccinations or have a medical exemption. This applies to ALL staff, residents, visitors, contractors, and volunteers.

Prior to entering the Residency, you will be required to present evidence of your vaccination, unless you have previously provided Barossa Village with these details.  Please support our Administration team by having this information ready to present on the day of your visit, or in advance.

Additionally, a RAT will be provided to you upon your arrival at the Residency, with a negative result required for entry.

Thank you for helping us keep our community safe and healthy, we appreciate your support.