Frequently Asked Questions

Frequently Asked Questions

Questions about In Home Care

There are four different levels of care in Home Packages. Depending on what level you have been assigned will determine how many hours of service you can receive. Barossa Village will work closely with you to coordinate this.

Working closely with your care coordinator, they will develop a goal driven care plan with care and support services tailored for you. It could be as simple as wanting help walking your dog, through to complex situations.

Having a clinically trained and experienced team leader provides means we can support more complex care needs. We also have two registered nurses for home visits.

Setting up and delivering a Home Care Package specifically tailored for you can be a complex process. Once your home care package is activated you will be assigned a care coordinator and have access to a 24/7 on call service for assistance.

Yes. Your care coordinator will work closely with you to develop a specific care plan tailored to your goals.

The Government determines the payment schedule for client fees, but Barossa Village will only charge $5.00 per day for each package level (or $70 per fortnight).

COVID-19 Update

From May 1, 2020 you cannot enter an aged care facility if you have not been vaccinated against 2020 seasonal influenza, as mandated by the Emergency Management Direction 2020, Residential Aged Care Facilities, which can be read in full, along with FAQs here.

Residential Care facilities require proof of your vaccination. Information about how to access your statement is available here.

Industry Code for Visiting Residential Aged Care Homes During COVID-19 - Updated July 3, 2020

Visitors to Aged Care Facilities & Residents Leaving a Facility, June 19, 2020

Managing Your Wellbeing During COVID-19 - Video

SA Health

Australian Government Department of Health