Frequently Asked Questions

Frequently Asked Questions

Questions about Supported Accommodation

The purpose of Supported Accommodation is to enable people to live independently in a community setting, while accessing the additional support and care they need for their more complex health issues.

Services are be delivered through the Residency and your Home Care Package, depending on your individual circumstances.  We work with you and your care coordinator to develop the best outcome for your needs and goals.

Supported Accommodation units are available under the Licence to Occupy model.

You must currently have, or be approved for, a Level 3 or 4 Home Care Package with Barossa Village as your service provider.

A Daily Care Fee covers the cost of your living needs including meals service and some pantry items, domestic assistance and lifestyle activities (depending on your package), unit maintenance and services, utilities including power, water and internet.

COVID-19 Update

From May 1, 2020 you cannot enter an aged care facility if you have not been vaccinated against 2020 seasonal influenza, as mandated by the Emergency Management Direction 2020, Residential Aged Care Facilities, which can be read in full, along with FAQs here.

Residential Care facilities require proof of your vaccination. Information about how to access your statement is available here.

Industry Code for Visiting Residential Aged Care Homes During COVID-19 - Updated July 3, 2020

Visitors to Aged Care Facilities & Residents Leaving a Facility, June 19, 2020

Managing Your Wellbeing During COVID-19 - Video

SA Health

Australian Government Department of Health