Frequently Asked Questions

Frequently Asked Questions

Questions about Supported Accommodation

The purpose of Supported Accommodation is to enable people to live independently in a community setting, while accessing the additional support and care they need for their more complex health issues.

Services are be delivered through the Residency and your Home Care Package, depending on your individual circumstances.  We work with you and your care coordinator to develop the best outcome for your needs and goals.

Supported Accommodation units are available under the Licence to Occupy model.

You must currently have, or be approved for, a Level 3 or 4 Home Care Package with Barossa Village as your service provider.

A Daily Care Fee covers the cost of your living needs including meals service and some pantry items, domestic assistance and lifestyle activities (depending on your package), unit maintenance and services, utilities including power, water and internet.

COVID-19 Update

Restrictions are in place at Residential Aged Care Facilities.  Please be aware of these restrictions before planning a visit.

  • There are no restrictions on the number of care and support visits a resident may receive.
  • Limits on the number of people able to attend a resident have also been removed.
  • Visitors will continue to be screened upon entry and a visitor register will be maintained, including: name, telephone number, date and time of visit and departure, and resident/area visited).
  • Visitors (except children under 12 years) must wear a face mask at all times (unless eating or drinking). Masks are not required on or after 23 December 2020.
  • Visitors cannot an enter unless they have had a flu vaccination

Anyone who has been in a prohibited location or a high community transmission zone in NSW is prohibited from entering a Residential Aged Care Facility in South Australia.  Details are available here.

If you have symptoms, get tested

Phone 08 8562 0300 for information.

COVID information:  www.sahealth.sa.gov.au