Home Support

Low ‘entry level’ home support services such as domestic assistance (housekeeping), home maintenance and support for social interaction (either at home or out) are available for people who meet the eligibility criteria for the Australian Government subsidised Commonwealth Home Support Program.

The term ‘entry level’ refers to home support services provided at a low intensity on a short-term or ongoing basis, or higher intensity services on a short-term or episodic basis.

Our ‘Social Support’ program includes offering transport services and accompanying older people for shopping, bill paying, attendance at appointments (privacy provided) and other related activities. These services can be provided to an individual or an aged couple.

We have an extensive range of Community Lifestyle activities aimed at increasing social interaction for older people. Many of these group activities are based at our Joy Rice Centre in Nuriootpa and can be accessed directly or through the Home Support Program, subject to eligibility requirements being met.

A low hourly fee is payable for each home based service received. For our Community Lifestyle activities a low set fee is payable for each attendance. Varying rates apply if paying privately, as part of the Home Support Program or for people receiving services through a Home Care Package.

Eligibility
Target groups for the Commonwealth Home Support Program include:

  • Frail, older people (aged 65 years and over or 50 years and over for Aboriginal and Torres Strait Islander people) and who need assistance with daily living to remain living independently at home and in the community.
  • Frail, older people (aged 65 years and over or 50 years and over for Aboriginal and Torres Strait Islander people) not already receiving support through a Home Care Package (see below).

Referral
All referrals for new or additional services for the Commonwealth Home Support Program will be directed to the My Aged Care website portal anytime at www.myagedcare.gov.au or telephone contact centre 1800 200 422 Mon-Fri 8am-8pm or Sat/Sun 10am-2pm.

  • "We love packing the caravan and just heading off for a couple of months when we feel like it. Our cottage is monitored for security and the garden is maintained while we are away - it makes life very easy and flexible."
    Bill (65) and Maureen (62)
  • "We just love retirement in the Barossa. It is a real country community but with all the health, shopping and sporting facilities you would expect in the city."
    Joe (58) and Helen (55)
  • "My 80 year old mother had a fall and broke her shoulder. The level of service offered by Barossa Village was incredible - showering, dressing, driving to doctor's appointments. I live interstate and couldn't be with her all the time. It made me feel a lot happier that she was well looked after and she also recovered quickly."
    James (48), Melbourne
  • "My Dad really feared losing his independence but after Mum died he wasn't eating properly and had several falls. The Residency staff were very sensitive to his needs and made sure he had plenty of space and time to adjust when he moved in. Now he has made several mates, has put on weight and is telling jokes again."
    John (51), Tanunda
  • "I just wasn't aware that a thing like Transitional Care existed. Mum was recovering from a bowel operation and we just couldn't lift her so Barossa Village arranged a care program until she was back on her feet - which freed us up to cook her healthy meals and spend quality time with her."
    Bronwyn (49), Angaston
  • "Dad has dementia and was just getting too much for Mum. She didn't want to give up on him, but she need a break so we arranged a trip to Melbourne to see an AFL game with the grand kids. The Barossa Village Respite Care program was a lifesaver for both of them."

    David (48), Tea Tree Gully