COVID-19 Update: The Residency

COVID-19 Update: The Residency
March 27, 2020 BVWebAdmin

March 26, 2020

To our residents, families and friends of Barossa Village;

As you are aware, the Residency is currently in lockdown, which is the third phase of our COVID-19 containment plan. The aim of this lockdown is:

  • To limit the number of contacts that people have with the wider community
  • To reduce the opportunities for our residents who are in the high risk group to become infected

The next phase of containment is confining residents to their houses and the final level is confining to rooms.

In line with the Australian Aged Care Quality Commission and Department of Health guidelines we must take these steps to reduce the opportunity for COVID-19 to infect vulnerable people.

We are endeavouring to support everyone to maintain contact with residents and invite you to contact administration staff for booking video chat time.  This can be facilitated using different platforms and our staff can help guide you through the setup and use of this technology.

The Residency is a small community and many of our staff are friends with you. They can on request, deliver messages to residents or help them with video calls to you.

During this lockdown period we are currently offering residents:

  • Video and phone calls support to family and friends
  • Additional small chat groups set up around the facility
  • Opportunities to have entertainment via live stream into resident’s rooms
  • Opportunities to attend church through live stream into residents rooms
  • Additional activities including, word finds, cross words, puzzles and colouring activities available for residents to do
  • Lifestyle staff working during the day over the weekends

We are working to implement other “app” based communications for residents and families in the coming weeks.

We continue to:

  • Have access to the local GPs who are visiting as per their normal schedules and will be available to discuss the health needs of residents
  • Have daily support from the chemist
  • Have no current shortages of essential cleaning items or food supplies
  • Have increased cleaning services at the Residency

It is our commitment to you that we will be in regular contact to ensure that you are kept informed and up to date, and that we make clear our position and actions in managing the health and wellbeing of our residents.

As always if you require any further clarification please contact us on 8562 0300 (option 1).

Kind regards,

Matt Kowald

General Manager

  • "Dad has dementia and was just getting too much for Mum. She didn't want to give up on him, but she need a break so we arranged a trip to Melbourne to see an AFL game with the grand kids. The Barossa Village Respite Care program was a lifesaver for both of them."

    David (48), Tea Tree Gully
  • "I live by myself in my own home at least 20 kilometres from Barossa Village. But I get involved in all of their social programs including trips to wineries, picnics and film afternoons. I really look forward to my days out and a few laughs."
    Jane (82), Angaston
  • "We just love retirement in the Barossa. It is a real country community but with all the health, shopping and sporting facilities you would expect in the city."
    Joe (58) and Helen (55)
  • "I just wasn't aware that a thing like Transitional Care existed. Mum was recovering from a bowel operation and we just couldn't lift her so Barossa Village arranged a care program until she was back on her feet - which freed us up to cook her healthy meals and spend quality time with her."
    Bronwyn (49), Angaston
  • "My 80 year old mother had a fall and broke her shoulder. The level of service offered by Barossa Village was incredible - showering, dressing, driving to doctor's appointments. I live interstate and couldn't be with her all the time. It made me feel a lot happier that she was well looked after and she also recovered quickly."
    James (48), Melbourne
  • "My Dad really feared losing his independence but after Mum died he wasn't eating properly and had several falls. The Residency staff were very sensitive to his needs and made sure he had plenty of space and time to adjust when he moved in. Now he has made several mates, has put on weight and is telling jokes again."
    John (51), Tanunda