Frequently Asked Questions

Frequently Asked Questions

Questions about Residential Care

Can my family have a meal with me or can I organise a special event?

Meals can be provided at a small fee. We are also happy to offer a space for functions and catering at a cost.

Can I have a glass of wine or beer with my meal?

We offer red and white wine, beer and soft drinks.

I need to get to a specialist appointment can I get help with that?

We can arrange this service at a cost, with or without a carer.

I want to continue attending community group activities

This can be easily arranged.

UPDATES

Please note:

Barossa Village management asks you to contact reception staff when visiting the Residency regarding reconditions around wearing masks.

The reception staff will also advise if there are any areas where residents have infectious conditions and the precautions that need to be taken to enter these areas.

At the Residency, visiting hours are maintained to 10 am – 12 noon and 1 pm – 5 pm (outside of these hours to be negotiated).

Visiting hours allow residents to have care and services attended to support their dignity.

Thank you for helping us keep our community safe and healthy. We appreciate your support.